WARRANTY

American Tourister products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consequently, if a problem occurs with this American Tourister product (the “Product”) and the problem is caused by manufacturing defects in material and workmanship, American Tourister will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. The duration of the warranty is stated on the warranty card inside the Product.

American Tourister guarantees all its products against manufacturing defects and workmanship for the duration specified in the warranty. If a manufacturing defect which arises cannot be repaired, as determined by Samsonite Aftersales Service Centre, you are entitled to either an exchange or a credit refund.

If you discover a manufacturing defect in your American Tourister product, please bring it to the nearest Samsonite Aftersales Service Centre. Alternatively, if you choose to send your product directly to Samsonite stores, please be aware that this may result in longer repair lead times.

For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. The Service Center will determine whether or not the problem is covered by American Tourister’s warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at American Tourister’s expense, including any costs required to return the repaired or replacement product to you. If the Product is to be replaced and the Product is no longer available, American Tourister will substitute a product similar in value.

Incidental and consequential damages are expressly disclaimed. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. To the extent permitted by applicable law, any implied warranties are hereby excluded. The warranty provided herein is limited to the value of the Product. Manufacturing specifications are subject to change without notice. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Inspect your Product immediately after handling by anyone other than you.

Our warranty is intended to give you specific legal rights. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you.

Your luggage has a warranty which covers manufacturing defects in workmanship and materials. Our warranty does not cover repairs resulting from carrier damage, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period.